Customer Complaints

Today a guy who'd had his motorcycle in service for over three weeks just asked the service department to put it back together like it was when he brought it in to be fixed. It was running then, and hasn't since they started working on it.

The customer complained to the CSB and she waited until he left, then called him an asshole and paged Daffy the service writer and told him not to do anything for the asshole, because he was a litigious asshole and would sue us. When he left, she called Daffy an idiot because the service department, lacking basic diagnostic equipment, couldn't fix the asshole's bike.


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